How To Establish Service Level Agreements Karten Pdf
An SLA Template. How to Use Information technology
An SLA Template and How to Use It NAOMI KARTEN +1-781-986-8148 naomi@nkarten.com www.nkarten.com www.servicelevelagreements.com 2004 Naomi Karten. All rights reserved Contents Introduction... 1 Objectives
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